Privacy policy

When you request a quote, book a demo, or otherwise get in touch through this site, we collect the information you provide directly: your name, business name, phone number, email address, and any details you share about your business (for example, the answers in our demo booking form). We also collect standard technical information automatically, such as your IP address, browser type, device type, and pages visited, through analytics tooling.

We use the information you provide to:

• Respond to quote requests and demo bookings
• Understand which parts of our site and product are most useful, so we can improve them
• Send you information you’ve asked for about BalansaERP
• Meet our legal and accounting obligations

We do not sell your personal information to third parties.

This site uses cookies and similar technologies for essential site functionality and to understand aggregate traffic patterns. You can control cookies through your browser settings; disabling them may affect how parts of the site work.

We may share information with service providers who help us operate this site and respond to inquiries (for example, hosting, email, and customer-relationship tools), bound by confidentiality obligations. We may also disclose information if required by law.

We retain contact information for as long as reasonably necessary to respond to your inquiry and, if you become a customer, for the duration of our relationship plus any period required by law.

You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing business@balansaerp.com.

Questions about this policy can be sent to business@balansaerp.com or by phone at +92 423 523 7256.